PRIVACY POLICY

1. INTRODUCTION

At DreadBike, we understand that your privacy is as important as the performance of your motorcycle. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with our motorcycle tuning and modification services.

We are committed to maintaining the confidentiality of your personal data and ensuring that your information is handled with the same precision and care we apply to our motorcycle modifications.

2. INFORMATION WE COLLECT

2.1 Personal Information

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Motorcycle make, model, year, and VIN
• Service preferences and modification requests
• Payment information (processed securely through third-party providers)
• Communication preferences and feedback

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

3. HOW WE USE YOUR INFORMATION

We use your information to provide and improve our motorcycle services:

• Process service requests and schedule appointments
• Provide motorcycle tuning and modification services
• Send service updates and maintenance reminders
• Process payments and manage billing
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations

4. INFORMATION SHARING

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations (payment processors, hosting services)
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

5. DATA SECURITY

We implement industry-standard security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. COOKIES AND TRACKING

We use cookies and similar technologies to enhance your experience on our website:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising (with consent)

You can control cookie settings through your browser preferences.

7. YOUR RIGHTS

You have the following rights regarding your personal information:

• Access your personal data
• Correct inaccurate information
• Delete your personal data
• Restrict processing of your data
• Data portability
• Object to processing
• Withdraw consent at any time

To exercise these rights, contact us at privacy@dreadbike.com.

8. DATA RETENTION

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Service records and motorcycle information may be retained for up to 7 years for warranty and legal compliance purposes.

9. CHILDREN'S PRIVACY

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. INTERNATIONAL TRANSFERS

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. CONTACT INFORMATION

If you have any questions about this Privacy Policy or our data practices, please contact us: